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IT service introduction for freshmen

Dear students,

The university wants to make the start of the semester as pleasant as possible for you. We have put together some video tutorials and a presentation on the topics relevant to you.

>>PDF-Introduction into the IT Landscape<<

The videos are in German with English subtitles

Welcome to the Ludwigshafen University of Business and SocietyIntroduction into the IT Landscape

Your university account

With your account you have access to the pages / services that are relevant to you

  • PC pools
  • WLAN at the University
  • VPN
  • Mail
  • OpenOLAT (via Shibboleth)
  • University portal

Your username / login name is a combination of LU + any two letters + any three digits (for example LUAA000). You can see this in the university portal. The initial password is: Your date of birth with the first letter of your first name and the first letter of your last name, both capitalized (dd.mm.yyyyVN, e.g. 12.05.1981MM).

Please note that the account is linked to your study time. This will be deactivated upon completion of the course or early de-registration. Therefore, you should save your documents and data externally before expiry.

Here is a step-by-step explanation of how to activate your account via "Aurora".

 

Instructions to reset the password.

VPN - Virtual Private Network

You can access the university network from outside via VPN. This is necessary, for example, to be able to access your university drive or the library database from outside the Campus. As long as you are connected to VPN, the rules of the university network apply accordingly.

The video tutorial for setting up a VPN connection to the university in Windows.

Client download for Windows

Configuration file

 

Open-OLAT

OpenOLAT is an internet-based learning platform for teaching and learning. Here you can join various lecturer courses, view dates, receive shared documents or discuss with other course participants in forums.

OpenOLAT at the university

An introduction to the basic functions of OpenOLAT. You can find the link to register here.

 

University portal

The university portal offers a lot of information on the topics mentioned below.

1. Student and application portal

  • Update of contact details: semester address, telephone number and e-mail address
  • Overview of account billing  
  • Enrollment or study certificates (e.g. for BAföG)

2. Event and examination portal

  • Timetables
  • Room plans
  • Registration for exams
  • Overview of registered exams
  • Overview of personal grades

 

Please note that the account is linked to your study time. This will be deactivated upon completion of the course or early de-registration. Therefore, you should save your documents and data externally before expiry.

Do you need support?

Then please contact our support team:
Support offices:

  E 1062 First Level
  A 309   First Level

Ticket system
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Supporthotline:

 0621 5203 444

We are available for you at the following times:

Student support:

Monday to Friday:
09:30 - 12:00 Uhr