Quality assurance and development guidelines

The guidelines are anchored in the sub-basic regulations for quality assurance and development and the university's evaluation regulations. The procedural principles, allocation of tasks, specifications and recommendations for quality assurance and development described here are binding. Changes to the regulations are made transparent and documented by updating the guidelines. The Senate Committee for Quality, as a university-wide body, adopts the guidelines within the framework of the Senate's guidelines and in coordination with the departments and organizational units.

In addition to interested parties, the guidelines are aimed in particular at all members of the university and other members of the Ludwighafen University of Business and Society. They can serve as an orientation for new lecturers, staff and students about the structure and processes of quality assurance and development at the university. In addition to general information, instruments of quality assurance and development as well as particularly quality-relevant processes are described in more detail and references to further information are provided.

The coordination of quality assurance and development in the individual areas is the responsibility of the quality management officer (QMB) appointed by the person responsible in each case and, for the area of evaluations, the evaluation officer (EvaB). In their respective areas of responsibility, they support and accompany the units and bodies in their quality assurance and development processes, in particular by providing a target-focused information base and feedback on the fulfillment of external and internal quality requirements.

In the guidelines for quality assurance and development as documentation of the designed system of quality assurance and development, processes such as the development of the curriculum are not included, but those processes are mapped which are to ensure that regular reflection on the achievement of the self-set goals takes place. However, the result of the planning in the study program is generally documented in the study program concept.

To ensure that all defined and adopted processes can nevertheless be found quickly and easily, the university has decided to set up a page with an overview of all adopted and current processes. They can be viewed in perspective under a separate section Process Overview.

The central instruments of quality assurance and development, i.e., target documentation, interim and quality reports, and quality discussions, are coordinated in terms of content. They are therefore created in a chronological sequence. Coordination of content and timing takes place not only within the individual units (such as degree program, department or division), but also between the units, if necessary.

The overall process of continuous quality development consists of the following sub-processes

• Goal development (process documentation currently in progress)
• Goal reflection with interim report and quality report (process documentation currently in progress)
• Quality discussions and documented discussions (process documentation currently in progress).

A cycle in the process is completed after approximately four years.

The anonymized and aggregated results from evaluations carried out are published in the OpenOLAT course Evaluation Report HWG LU. The course contains the evaluation results of the university-wide evaluations carried out by survey year. It also offers a platform for exchanging information about the results, e.g. to discuss what is particularly striking and also to find out what exactly happens to the results and what follows from them.

Access to the course is available to all current and former members of the Ludwigshafen University of Business and Society. The access code can be requested by sending an email to evaluation.hwg-lu@ 8< SPAM protection, please remove >8 hwg-lu.de.

OpenOLAT access is required to access the course. 

Current students, staff and education staff log in to OpenOLAT with their university ID (campus account) via the Shibboleth server. 

Alumni of the HWG LU can set up a guest account on the OpenOLAT login page.