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Services

Here you will find information and instructions about the university's services.

Software

Here we have compiled instructions or information about various software products for you.

Hardware

Here we explain the hardware that is offered at the university.
 

E-mailEverything important about your university mail account.
Instructions Eduroam
(not barrier-free)
With Eduroam you have a secure access to WLAN, at Ludwigshafen University and other educational institutions.

https://www.office.com

access to the web-based office package. On the site you can log in with your university account.
Important! The login on the site works with the following login data: "LU-Kennung"@hwg-lu.de
AccountSummary of the most important information about the account at the university
Data storage
Connection Network Drive
Network drives allow a shared as well as a personal area for data storage.
UniNow app
Uni-now checkin
Short explanation of app
Used for check-in in lectures and the cafeteria
Seafile
(Accessible)
Cloud storage service of Rheinlandpfalz
TeamviewerRemote maintenance tool for support assistance
File transmitterFile transfer service of the ZDV-Mainz. Suitable for large files and data protection compliant.
Instructions-Setup of a VPN
(Accessible)
Required to use services from the university network (e.g. library databases)

Instructions-Zoom Account
(Accessible)
Instructions-Zoom Usage
(Accessible)

Zoom is a cloud-based video conferencing service, is required for hybrid or online lectures.
Staff Office Update 

Subject-related/special software

ArisTool for the representation of Business Process Management
DatevDATEV's range of services primarily includes accounting, human resources, business consulting, taxes, and organization and planning.
SAPSAP is a software for data processing in the areas of accounting,controlling, sales, purchasing, production, warehousing and human resources.
MAXQDAMAXQDA is a software for qualitative analysis of unstructured data such as interviews, field notes, surveys, tables, images, video and audio recordings, bibliographic databases and the like.
f4transscriptThe application helps you transcribe conversations from audio or video recordings such as interviews or discussions
CITAVILiterature management program
SPSSis a statistical software.
The software can only be used via the terminal server. No licenses will be issued.

 

 

 

 

Pool couplingfor the rooms  A104 / A105 (50 computers) and A304 / A305 (50 computers)
Room allocation 
Printing at the universityAt the university you will find public printers which you can use
Media control lecture rooms 

Do you need support?

Support times
Monday to Thursday:
7:30 - 12:00
13:00 - 17:00

Friday:
7:30 - 12:00
13:00 - 15:00

Support offices
A 309 and A25

Hotline
0621 5203 444

Ticket system

Teamviewer

Password help